Support
Cancelling a False Alarm
1. |
Cancel & silence alarm by entering a valid arm\disarm CODE. |
2. |
Call Alarm Control at 1-800-653-9111. |
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If your telephone does not have a dial tone, your security panel may be using the line to send the alarm. Wait a few seconds and try again. |
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Provide personnel with identification: |
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Telephone number of premises - name - PASSWORD |
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Advise the operator that the authorities are not required. |
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3. |
Reset System |
Testing your Alarm System
1. |
Call Alarm Control at 1-800-653-9111 . |
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| Provide personnel with identification: |
| Telephone number of premises - name - PASSWORD |
| Advise the operator that the authorities are not required. |
| Inform the operator of the test |
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2. |
Arm panel & activate alarm. |
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3. |
Call Alarm Control at 1-800-653-9111 . |
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| Provide personnel with identification: |
| Telephone number of premises - name - PASSWORD |
| Verify signal received |
| Inform the operator that test is finished. |
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4. |
Reset System |
Distress / Emergencies
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If an intruder forces you to disarm the system, your system is able to send a silent alarm to the Monitoring Station advising them of the emergency situation and that you have been forced to disarm system. |
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Enter your two-digit Ambush Code just prior to your arm/disarm code. |
| a) |
AMBUSH CODE |
b) |
ARM/DISARM CODE |
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Demos
Virtual Keypad and Remotes
The following demos require 
Shockwave Player
PC Based DVR Demo
- Download the PST 'VERSION 4.0 BETA Remote Client' by clicking here.
- Please note: when you are updating your client software a dialog box will appear saying you already have the latest version. Would you like to continue. CLICK YES.
- Download and review our 'Remote Client Manual' by clicking here.
- Enter the following connection information into the clients remote connection profiles:
Address: 142.176.233.210
Account: Remote (case sensitive)
Password: demo (case sensitive)
- Click connect.
Note: Make sure your PC desktop is in 1024x768 and 32bit colour prior to launching the client software.
If you have any problems connecting to our demos, please contact our technical support team.
Standalone DVR Demo
- Download the SM-KR5700 Series 'Remote Client' by clicking here.
- Install program and launch, click setting button, change Address to 142.176.233.211, set port to 9999, click save, make sure the new entry is highlighted.
- Click (bottom) OK button.
- Click connect.
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